Firms using the differentiation strategy need to respond quickly to environmental opportunities and threats.The structural features that are best for these requirements are centralization, specialization, and many rules and procedures.

Question

Quizplus · Accepted Answer

Differentiation strategy requires flexibility and innovation, which are better supported by decentralization, low specialization, and fewer rules and procedures to encourage creativity and responsiveness.

Firms Using the Differentiation Strategy Need to Respond Quickly to Environmental