Which one of the following statements about TQM is FALSE?
A) In TQM, everyone in the organization must share the view that quality is an end in itself.
B) Quality is a responsibility to be shared by the entire organization, especially the workers who actually make the product or service.
C) In TQM, quality consistency has a higher priority than the level of output.
D) TQM programs generally result in an increase in quality inspectors so that no defects are passed along to the customer.
Correct Answer:
Verified
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