One of the quality "gurus" defined quality using the term fitness for use to reflect the importance of understanding quality from the perspective of the customer. Who was this?
A) Philip Crosby
B) Walter Shewart
C) W. Edwards Deming
D) Joseph M. Juran
Correct Answer:
Verified
Q45: Continuous improvement is a philosophy that
A) ensures
Q46: The upper and lower specifications for a
Q47: Q48: The upper limit and lower specifications for Q51: Judging service quality on the basis of Q52: The concept of quality at the source Q53: Whose teachings regarding quality management emphasized the Q54: ISO 9001:2008 standards Q55: The implementation of a total quality management Q113: Historically, the average proportion of defective bars
A) require participating companies to
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