The implementation of a total quality management program will most likely result in a(n)
A) increase in communication between workers.
B) decrease in employee involvement.
C) increase in work- in- process inventory.
D) increase in product lead times.

Question

Quizplus · Accepted Answer

Total quality management (TQM) emphasizes continuous improvement and involves all employees in the process, leading to increased communication and collaboration among workers.

The Implementation of a Total Quality Management Program Will Most