Which of the Following Statements Relating to Total Quality Management

Which of the following statements relating to total quality management is TRUE?

A) High product quality in manufacturing can have significant market implications for a firm.
B) To produce 100 good units in a process with a 20 percent defective rate, the company must produce a total of 120 units.
C) The only effect of internal failure is loss of material.
D) Poor quality generally does not increase the inventory level or lead times.