Which of the following statements about total quality management is FALSE?
A) Workers have the authority to stop a production line if they see quality problems.
B) Total quality management involves all employees in an organization.
C) The quality control department, not workers, has primary responsibility for quality reliability.
D) Quality reliability has a higher priority than does the level of output.

Question

Quizplus · Accepted Answer

Total quality management (TQM) emphasizes that quality is the responsibility of all employees, not just the quality control department.

Which of the Following Statements About Total Quality Management Is