Question 1

A type of training in which an experienced employee "adopts" a new employee to teach him or her how to perform job duties is known as on-the-job training.

Accepted Answer

On-the-job training involves an experienced employee mentoring and training a new employee in their job duties while working.

Question 2

An in-house training and education facility that offers broad-based learning opportunities for employees refers to on-the-job training.

Accepted Answer

On-the-job training refers to learning opportunities that take place while an employee is performing their regular job duties, rather than in a separate facility.

Question 3

All of the following are goals of human resource management EXCEPT :
A) finding the right people for the job.
B) managing talent so people achieve their potential.
C) maintaining an effective work force.
D) turning over an effective workforce.
E) both attracting an effective work force and maintaining an effective work force.

Accepted Answer

Turning over an effective workforce is not a goal of human resource management. The other options (A, B, C, and E) are all goals of human resource management.

Question 4

Today, more than ever, strategic decisions are related to human resource considerations. Which of the following refers to the economic value of the knowledge, experience, skills, and capabilities of employees?
A) Human capital
B) Economic capital
C) Contingency assets
D) Capital assets
E) Economic assets

Accepted Answer

Human capital refers to the economic value of the knowledge, experience, skills, and capabilities of employees. It is increasingly recognized as a critical factor in the success of organizations, and strategic decisions related to human resources often focus on how to attract, develop and retain the best human capital.

Question 5

Recruiters are now viewing the profiles and pictures of candidates on social networking sites such as Facebook.

Accepted Answer

Recruiters are increasingly using social networking sites to screen and evaluate potential candidates. This includes viewing their profiles and pictures on platforms such as Facebook, LinkedIn, and Twitter.

Question 6

The process of determining the value of jobs within an organization through an examination of job content refers to job evaluation.

Accepted Answer

Job evaluation is the process of determining the relative value of jobs within an organization by examining job content, tasks, responsibilities, and requirements.

Question 7

All managers are involved in human resource management.

Accepted Answer

All managers, regardless of their level or function, have responsibilities related to human resource management such as hiring, training, performance evaluation, and employee communication.

Question 8

BARS stand for Behaviorally Administered Rating Scale and is used to measure performance evaluation errors.

Accepted Answer

The answer of BARS stand for Behaviorally Administered Rating Scale...

Question 9

Competency-based pay systems are also called skill-based pay systems.

Accepted Answer

Competency-based pay systems and skill-based pay systems are used interchangeably to refer to a pay system that compensates employees based on their skills and abilities rather than their job title or position.

Question 10

Job evaluation comprises the steps of observing and assessing employee performance, recording the assessment, and providing feedback to the employee.

Accepted Answer

Job evaluation is the process of determining the relative worth of different jobs within an organization. It is separate from performance evaluation, which focuses on individual employee performance. Job evaluation methods may include analyzing job duties, skills and qualifications required, and market compensation.

Question 11

Skill-based pay means linking compensation to the specific tasks an employee performs.

Accepted Answer

The answer of Skill-based pay means linking compensation to the...

Question 12

Wage and salary surveys show what other organizations pay incumbents in jobs that match a sample of "key" jobs selected by the organization.

Accepted Answer

Wage and salary surveys do show what other organizations pay incumbents in jobs that match a sample of "key" jobs selected by the organization.

Question 13

Recruiting and selecting employees involves which human resource management goal?
A) Implementing strategies
B) Managing talent
C) Maintaining an effective workforce
D) Finding the right people
E) Controlling strategies

Accepted Answer

Recruiting and selecting employees involve finding the right people to join the organization.

Question 14

An exit interview is an interview conducted with departing employees to determine the reasons for their termination.

Accepted Answer

An exit interview is conducted with departing employees to determine the reasons for their termination, whether it be voluntary or involuntary.

Question 15

_______refers to the activities undertaken to attract, develop, and maintain an effective workforce within an organization.
A) Human resource management
B) Recruitment
C) Talent search
D) Strategic management
E) Operations management

Accepted Answer

Human resource management encompasses all aspects of managing an organization's workforce, including recruiting, hiring, training, payroll, benefits, performance management, and employee relations. It involves identifying the right people for the job, developing their skills and talents, and ensuring their well-being and job satisfaction. Effective human resource management is essential for organizations to achieve their business objectives and maintain a competitive edge in today's rapidly changing global marketplace.

Question 16

A process that uses multiple raters, including self-rating, to appraise employee performance and guide development refers to 180-degree feedback.

Accepted Answer

A 180-degree feedback process involves feedback from the employee's supervisor and peers, while a 360-degree feedback process involves feedback from multiple raters, including the employee themselves (self-rating). Therefore, the process described in the statement refers to a 360-degree feedback process.

Question 17

All of the following are current strategic issues of particular concern to managers EXCEPT:
A) hiring the right people to become more competitive on a global basis.
B) hiring the right people for improving quality, innovation, and customer service.
C) hiring the right people to become more competitive on a local basis.
D) knowing the right people to retain during mergers and acquisitions.
E) hiring the right people to apply new information technology for e-business.

Accepted Answer

The focus on local competitiveness is less emphasized in strategic management compared to global competitiveness, quality, innovation, customer service, and technology adaptation.

Question 18

Exit interviews are valuable HR tools only if the departing employee leaves voluntarily.

Accepted Answer

Exit interviews can also be valuable in cases of involuntary departures such as layoffs or terminations. They can provide insight into potential issues or concerns within the company that may have contributed to the employee's departure.

Question 19

Training is typically used to refer to teaching people how to perform tasks related to their present jobs, while development means teaching people broader skills that are not only useful in their present jobs but also prepare them for greater responsibilities in future jobs.

Accepted Answer

This is a commonly accepted definition of the difference between training and development.

Question 20

A type of rating error that occurs when an employee receives the same rating on all dimensions regardless of his or her performance on individual ones refers to the halo effect.

Accepted Answer

This statement correctly describes the halo effect, which is a common rating error in which an overall impression of an employee's performance influences ratings on specific dimensions, leading to the same rating being given across the board.

Quiz 9: Managing Human Resources and Diversity