Scenario - Jaimie Hall

The continuing development and improvement of computer information systems has made a powerful impression on Jaimie Hall, CEO of See-Saw City SSC). The current computer system at SSC is seven years old, and while still highly useful and reliable, Jaimie is wondering if a new system would be more efficient and more useful. Jaimie recognized that some of her managers would prefer to keep the old system, while others have been requesting that the company update its information capability.
-In planning how to implement the new system, Jaimie can anticipate some resistance to the new system. This resistance can come from all of the following, EXCEPT :
A) self interest of the resisting employees.
B) lack of understanding of the new system.
C) uncertainty, or a lack of information.
D) different departments pursuing different goals.
E) mission driven organizational policies.

Question

Scenario - Jaimie Hall

The continuing development and improvement of computer information systems has made a powerful impression on Jaimie Hall, CEO of See-Saw City SSC). The current computer system at SSC is seven years old, and while still highly useful and reliable, Jaimie is wondering if a new system would be more efficient and more useful. Jaimie recognized that some of her managers would prefer to keep the old system, while others have been requesting that the company update its information capability.
-In planning how to implement the new system, Jaimie can anticipate some resistance to the new system. This resistance can come from all of the following, EXCEPT :
A) self interest of the resisting employees.
B) lack of understanding of the new system.
C) uncertainty, or a lack of information.
D) different departments pursuing different goals.
E) mission driven organizational policies.

Quizplus · Accepted Answer

Mission driven organizational policies are typically aligned with the overall goals of the organization and are not a source of resistance to change like personal self-interest, lack of understanding, uncertainty, or departmental goal conflicts might be.