Question 1

The act of determining the organization's goals and the means for achieving them is referred to as_______ .

Accepted Answer

The answer of The act of determining the organization's goals...

Question 2

_______and plans are the responsibilities of middle managers.

Accepted Answer

The answer of _______and plans are the responsibilities of middle...

Question 3

_______describes the organization's reason for existence.

Accepted Answer

The answer of _______describes the organization's reason for existence....

Question 4

One major limitation of goals and plans is:

Accepted Answer

While goals and plans are important for providing direction and focus, they can become a limitation by causing rigidity in a constantly changing and unpredictable environment. It may be difficult to adjust goals and plans as conditions change, which can lead to missed opportunities or wasted resources. Therefore, it is important to regularly re-evaluate and adjust goals and plans as necessary to accommodate changes in the business environment.

Question 5

The traditional approach to corporate planning was to:

Accepted Answer

The traditional approach to corporate planning was to have a centralized planning department. This department was responsible for developing and implementing the company's strategic plan. It was also responsible for conducting market research, analyzing data and trends, and identifying opportunities and threats. This approach provided a clear and cohesive direction for the company as a whole.

Question 6

_______enables firms to cope with unexpected events that are so sudden and devastating that they have the potential to destroy the organization if managers aren't prepared with a quick and appropriate response.

Accepted Answer

Crisis planning is specifically designed to deal with unexpected and potentially catastrophic events that can threaten the survival of an organization. It involves preparing for various scenarios, developing response plans, and establishing communication protocols to ensure that leaders can respond quickly and effectively in the face of a crisis.

Question 7

Scenario - Katelynn Kareem

Managers at WXYZ just announced that the new management program would be focused around MBO concepts. Katelynn Kareem had been a manager at WXYZ for ten years and she was not certain if this new MBO approach was going to fit her department. She had strong commitment to achieving the company's objectives, but she also knew her employees well enough to know that some didn't share the same commitment.
-Katelynn can anticipate enjoying the advantages of MBO which include:

Accepted Answer

All of these advantages listed are benefits of MBO, including increased orientation toward goal achievement, improved performance at all levels, and increased employee motivation.

Question 8

_______involves looking at trends and discontinuities and imagining possible alternative future to build a framework within which unexpected future events can be managed.

Accepted Answer

Scenario building involves analyzing current trends and potential future discontinuities to create alternative scenarios for the future. This helps organizations to prepare and plan for unexpected events and ensure they are better equipped to manage them. Crisis planning (B) is more focused on how to respond to a specific crisis situation, while contingency planning (C) involves developing a plan of action to be implemented in the event of a specific disruption or emergency. Trend management (D) is the process of monitoring and responding to evolving trends in order to stay ahead of changes in the marketplace. Caution planning (E) is not a recognized terminology in business.

Question 9

_______are reasonable yet highly ambitious goals that are so clear, compelling, and imaginative that they fire up employees and engender excellence.

Accepted Answer

Stretch goals are reasonable yet highly ambitious goals that go beyond what is expected and challenge employees to come up with new and creative ways to achieve them. They are clear, compelling, and imaginative, and they inspire employees to excel and achieve new levels of performance. Operational goals are the specific targets and objectives that support the overall strategy of the organization. Strategic goals are the long-term objectives that guide the overall direction of the organization. Tactical goals are the short-term objectives that support the implementation of the strategic goals. Bottom-up goals are goals that are set by individual employees or teams, and then aggregated to align with the overall organizational goals.

Question 10

The two stages of crisis planning include:

Accepted Answer

The two stages of crisis planning are prevention and preparation. Prevention involves measures taken to stop a crisis from occurring or reducing the likelihood of it happening. Preparation involves developing plans and procedures to respond to a crisis if it does occur. Control, leading, and organizing are part of the response stage of crisis management. Planning and leading are not specific stages of crisis planning.

Question 11

Alabama Airlines has three planning specialists who help division managers develop their own division plans. Serving as consultants to the divisions, the planning specialists give advice about strengths, weaknesses, opportunities, and threats. Alabama Airlines is utilizing what approach to the planning function?

Accepted Answer

The fact that Alabama Airlines has planning specialists who serve as consultants to division managers suggests a decentralized planning staff approach, where planning is delegated to lower-level managers and staff.

Question 12

An _______is a desired future state that the organization attempts to realize.

Accepted Answer

The answer of An _______is a desired future state that...

Question 13

Jeff is a top manager at a textile factory. He is developing a crisis plan in the event that the company has a toxic spill or accident. Which of the following should Jeff undertake to prepare for such a crisis?

Accepted Answer

Jeff should designate a crisis management team in the event of an environmental disaster. This team should include individuals with expertise in addressing environmental crises, such as environmental engineers, health and safety experts, and legal professionals. They should be familiar with the company operations and have experience dealing with crises. Building relationships with neighboring businesses, detecting signals from the natural environment, and polling employees on the likelihood of an environmental disaster are all important activities for maintaining awareness and preparedness, but they are not sufficient to address a full-blown crisis. Dismantling ties with the external media is an unwise move, as communication and transparency are essential during a crisis.

Question 14

Which of the following is NOT involved in the stages of crisis planning?

Accepted Answer

Investigating all stakeholders is not typically involved in the stages of crisis planning. However, identifying and understanding stakeholders is important in developing effective crisis communication strategies. The other choices, such as setting up effective communication systems, creating detailed crisis management plans, designating a crisis management team and spokesperson, and building relationships, are all important components of crisis planning.

Question 15

Scenario - Katelynn Kareem

Managers at WXYZ just announced that the new management program would be focused around MBO concepts. Katelynn Kareem had been a manager at WXYZ for ten years and she was not certain if this new MBO approach was going to fit her department. She had strong commitment to achieving the company's objectives, but she also knew her employees well enough to know that some didn't share the same commitment.
-What can Katelynn expect to be doing during the final step of the MBO process?

Accepted Answer

The final step of the MBO process is appraising overall performance, where the employee and manager review progress towards the established goals and evaluate whether the objectives have been achieved.

Question 16

Scenario - Katelynn Kareem

Managers at WXYZ just announced that the new management program would be focused around MBO concepts. Katelynn Kareem had been a manager at WXYZ for ten years and she was not certain if this new MBO approach was going to fit her department. She had strong commitment to achieving the company's objectives, but she also knew her employees well enough to know that some didn't share the same commitment.
-In the MBO process, after the first step of setting objectives is accomplished, the next step that Katelynn should expect is:

Accepted Answer

After setting objectives, the next step in MBO is to develop action plans that will help achieve those objectives. Reviewing progress toward company goals and appraising overall performance typically occur later in the process. Having a company party is not a part of the MBO process.

Question 17

Broad statements describing where the organization wants to be in the future are called _______.

Accepted Answer

The answer of Broad statements describing where the organization wants...

Question 18

Which of these are true about contingency plans?

Accepted Answer

Contingency plans are developed to define company responses to specific situations, such as emergencies or setbacks.

Question 19

An _______is a broadly stated definition of basic business scope and operations that distinguishes the organization from others of a similar type.

Accepted Answer

The answer of An _______is a broadly stated definition of...

Question 20

An_______ is a blueprint for goal achievement and specifies the necessary resource allocations, schedules, tasks, and other actions.

Accepted Answer

The answer of An_______ is a blueprint for goal achievement...

Quiz 5: Managerial Planning and Goal Setting

The act of determining the organization's goals and the means for achieving them is referred to as_______ .

_______and plans are the responsibilities of middle managers.

_______describes the organization's reason for existence.

One major limitation of goals and plans is:

The traditional approach to corporate planning was to:

_______enables firms to cope with unexpected events that are so sudden and devastating that they have the potential to destroy the organization if managers aren't prepared with a quick and appropriate response.

_______involves looking at trends and discontinuities and imagining possible alternative future to build a framework within which unexpected future events can be managed.

_______are reasonable yet highly ambitious goals that are so clear, compelling, and imaginative that they fire up employees and engender excellence.

The two stages of crisis planning include:

An _______is a desired future state that the organization attempts to realize.

Jeff is a top manager at a textile factory. He is developing a crisis plan in the event that the company has a toxic spill or accident. Which of the following should Jeff undertake to prepare for such a crisis?

Which of the following is NOT involved in the stages of crisis planning?

Broad statements describing where the organization wants to be in the future are called _______.

Which of these are true about contingency plans?

An _______is a broadly stated definition of basic business scope and operations that distinguishes the organization from others of a similar type.

An_______ is a blueprint for goal achievement and specifies the necessary resource allocations, schedules, tasks, and other actions.