Question 1

A high-performance culture is based on all of the following except:

Accepted Answer

The answer of A high-performance culture is based on all...

Question 2

The consistency culture has an_________ focus and an orientation for a environment.

Accepted Answer

The consistency culture emphasizes internal consistency and stability, meaning that the organization seeks to maintain a uniform set of values, policies, and procedures. This culture also has an orientation for a stable environment, which means that it seeks to minimize risks and disruptions to its operations.

Question 3

Which of the following cultures values and rewards a methodical, rational, orderly way of doing things?

Accepted Answer

The culture that values and rewards a methodical, rational, orderly way of doing things is a Consistency culture. This type of culture places importance on structure, predictability, and adherence to established rules and procedures. It is often found in bureaucratic organizations such as government agencies or large corporations.

Question 4

The involvement culture has an_________ focus on the involvement and participation of employees to rapidly meet changing needs from the environment.

Accepted Answer

The answer of The involvement culture has an_________ focus on...

Question 5

Scenario - Melissa Hill

Melissa Hill, sales manager for One-Hit-Wonder Record Company, was trying to create a new strategy to turn around the declining record sales the company was facing. Melissa needed to find a way to find out what the customers really wanted, since One-Hit-Wonder didn't have accurate information like the competitors did. It was imperative that she find the correct strategy and information because the company was in financial trouble. The company's President wanted all employees to help find information and work as a team to develop better relationships that might help the company. He also stated that he wanted the company to remain an independent company. Melissa realized that through hard work and team efforts, the company could get back on its feet as soon as they got reliable information.

-Melissa will be working primarily with:

Accepted Answer

Melissa's goal is to find out what customers really want, which primarily falls under the sociocultural dimension. She needs to understand the trends, preferences, and behaviors of the target audience in order to develop a successful strategy. The other dimensions mentioned (legal-political, labor market, internal cultural, pressure groups) are not as relevant to her immediate task.

Question 6

The external_________ includes all elements existing outside the boundary of the organization that have the potential to affect the organization.

Accepted Answer

The answer of The external_________ includes all elements existing outside...

Question 7

To affect the value system, Nikki will be working primarily with:

Accepted Answer

Nikki needs to work with the internal cultural dimension to affect the value system and change the way employees think about the firm and relate to one another. This requires a fundamental shift in perception and cannot be achieved by only focusing on external factors such as the legal-political, sociocultural or economic dimensions.

Question 8

In a study by Kotter and Haskett evidence is provided to support the claim that_________ is important for performance.

Accepted Answer

Kotter and Haskett's study emphasizes the importance of managing cultural values within an organization for enhancing performance. They argue that a strong, adaptive culture can significantly contribute to the success and effectiveness of a company.

Question 9

Executives at One World Advertising have learned that it is necessary to establish strong personal relationships and emotional bonds with Chinese business partners. This relates most closely to which dimension of the general business environment?

Accepted Answer

The answer of Executives at One World Advertising have learned...

Question 10

Scenario - Nikki Williams

Nikki Williams was working as the sales manager for Industrial Instruments. Some of the sales executives were showing signs of burnout. They were losing interest in their jobs and were no longer motivated to gain new accounts. The reward system focused on old reliable accounts, but Nikki was now under pressure to expand the customer base. Nikki had recently been to a seminar on corporate value systems. She recognized that the company's CEO wanted to change the way employees thought about the firm and the way they related to one another. She further recognized that a lasting solution to her problem required a fundamental shift in perception.
-Nikki could use the following to affect the corporate culture:

Accepted Answer

Stories about company officers, stressing a value, would be the best choice to affect corporate culture as they would help to reinforce the desired values and behaviors within the organization. The other options, such as structured symbolic logic or stories about economic depression, are not as directly applicable to shaping culture within an organization. Political hero stories may inspire individuals but may not necessarily impact culture as a whole.

Question 11

The_________ dimension of the general environment includes scientific and technological advancements in a specific industry and in society.

Accepted Answer

The answer of The_________ dimension of the general environment includes...

Question 12

Which of the following would be the best way for One-Hit-Wonder to decrease its uncertainty?

Accepted Answer

Creating boundary-spanning roles would allow One-Hit-Wonder to gather information and insights from both internal and external stakeholders, which would help to decrease uncertainty and increase the accuracy of the company's strategic decisions. Eliminating partnerships, merging with another company, or creating a joint venture would not necessarily provide the company with the specific information it needs to turn around declining sales.

Question 13

The_________ environment includes the sectors that conduct day-to-day transactions within the organization.

Accepted Answer

The answer of The_________ environment includes the sectors that conduct...

Question 14

Which of the following best describes One-Hit-Wonder's culture?

Accepted Answer

One-Hit-Wonder's culture seems to be more of an adaptability culture as they need to find a new strategy and information to turn around declining sales. They also seem to be open to employee involvement and willing to work as a team to develop better relationships, which are traits of an adaptability culture.

Question 15

An _________includes the elements within the organization's boundaries.

Accepted Answer

The answer of An _________includes the elements within the organization's...

Question 16

Terry manages a food distribution company that is highly focused on creating a strong cohesive culture, but the company does not tie organizational values directly to goals and desired business results. Terry's company most likely falls in which quadrant of organizational performance and culture?

Accepted Answer

The answer of Terry manages a food distribution company that...

Question 17

Scenario - Nikki Williams

Nikki Williams was working as the sales manager for Industrial Instruments. Some of the sales executives were showing signs of burnout. They were losing interest in their jobs and were no longer motivated to gain new accounts. The reward system focused on old reliable accounts, but Nikki was now under pressure to expand the customer base. Nikki had recently been to a seminar on corporate value systems. She recognized that the company's CEO wanted to change the way employees thought about the firm and the way they related to one another. She further recognized that a lasting solution to her problem required a fundamental shift in perception.

-Nikki could hold_________ , which are planned activities at special events to provide examples of company values.

Accepted Answer

Ceremonies are planned activities at special events which can exemplify and reinforce the values of a company. Slogans, symbols, and pictures of heroes may also be used to promote and reinforce company values, but they do not necessarily involve planned activities at special events.

Question 18

Scenario - Melissa Hill

Melissa Hill, sales manager for One-Hit-Wonder Record Company, was trying to create a new strategy to turn around the declining record sales the company was facing. Melissa needed to find a way to find out what the customers really wanted, since One-Hit-Wonder didn't have accurate information like the competitors did. It was imperative that she find the correct strategy and information because the company was in financial trouble. The company's President wanted all employees to help find information and work as a team to develop better relationships that might help the company. He also stated that he wanted the company to remain an independent company. Melissa realized that through hard work and team efforts, the company could get back on its feet as soon as they got reliable information.

-The problem Melissa faced was:

Accepted Answer

The problem Melissa is facing is environmental uncertainty, as she doesn't have accurate information about what customers want, and the declining record sales indicate that the market for the company's products is changing. The company is also in financial trouble, which adds to the uncertainty. The other options presented in the question, such as culture gap, structural instability, company transformation, and legal problems, are not directly related to the problem Melissa is facing in this scenario.

Question 19

_________plays a key role in creating an organizational climate that enables learning and innovative responses to threats from the external environment, challenging new opportunities, or organizational crises.

Accepted Answer

Corporate culture refers to the shared values, beliefs, behaviors, and attitudes that shape employees' perceptions, decisions, and actions within an organization. It determines how people interact with each other, handle conflicts, communicate, and approach problems and opportunities. A positive and flexible corporate culture fosters a learning environment that encourages employees to experiment with new ideas, learn from mistakes, and challenge the status quo. It also promotes collaboration, trust, and openness, which are essential for effective knowledge sharing, teamwork, and innovation. Therefore, an organization's culture plays a crucial role in enabling learning and innovative responses to external threats, opportunities, or crises.

Question 20

Industrial Instruments operates in an environment that requires fast response and high-risk decision making. Which type of culture may be appropriate here?

Accepted Answer

A culture that is adaptable is suitable for Industrial Instruments as it operates in an environment that requires fast response and high-risk decision making. An adaptable culture is flexible and able to adjust to change quickly, which is essential in the company's high-paced environment. This type of culture encourages innovation, risk-taking, and quick decision-making, all of which would benefit Industrial Instruments.

Quiz 2: The Environment and Corporate Culture

A high-performance culture is based on all of the following except:

The consistency culture has an_________ focus and an orientation for a environment.

Which of the following cultures values and rewards a methodical, rational, orderly way of doing things?

The involvement culture has an_________ focus on the involvement and participation of employees to rapidly meet changing needs from the environment.

The external_________ includes all elements existing outside the boundary of the organization that have the potential to affect the organization.

To affect the value system, Nikki will be working primarily with:

In a study by Kotter and Haskett evidence is provided to support the claim that_________ is important for performance.

Executives at One World Advertising have learned that it is necessary to establish strong personal relationships and emotional bonds with Chinese business partners. This relates most closely to which dimension of the general business environment?

The_________ dimension of the general environment includes scientific and technological advancements in a specific industry and in society.

Which of the following would be the best way for One-Hit-Wonder to decrease its uncertainty?

The_________ environment includes the sectors that conduct day-to-day transactions within the organization.

Which of the following best describes One-Hit-Wonder's culture?

An _________includes the elements within the organization's boundaries.

Terry manages a food distribution company that is highly focused on creating a strong cohesive culture, but the company does not tie organizational values directly to goals and desired business results. Terry's company most likely falls in which quadrant of organizational performance and culture?

_________plays a key role in creating an organizational climate that enables learning and innovative responses to threats from the external environment, challenging new opportunities, or organizational crises.

Industrial Instruments operates in an environment that requires fast response and high-risk decision making. Which type of culture may be appropriate here?