It Appears That Some Norms and Values in Kristen's Organization

It appears that some norms and values in Kristen's organization are causing abnormally high levels of conflict that are difficult to resolve. What can you tell Kristen do to solve this issue?

A) Increase diversity awareness and the skills of organization members.
B) Dismiss employees from the organization.
C) Ignore the conflict as individual values cannot be changed.
D) Provide temporary assignments.
E) Work to change the organization's structure or culture.