Marianna is working on improving her communication skills. To be a good listener, she should
A)interrupt the sender when clarification is needed.
B)avoid looking directly at the sender to keep from embarrassing him or her.
C)paraphrase what the sender has said.
D)refrain for asking questions.
E)repeat back exactly what the sender said.

Question

Quizplus · Accepted Answer

Paraphrasing what the sender has said shows that Marianna is actively listening and helps ensure understanding.

Marianna Is Working on Improving Her Communication Skills