The Authors List a Number of Ways in Which Bristol

The authors list a number of ways in which Bristol Hotel Company has distinguished itself from other top hotel companies. It has done so by:

A) Establishing an excellent track record by achieving strong operating and financial results during the industry's recent recession.
B) Maintaining a distinct corporate culture and management style that translates into low executive-management turnover.
C) Providing a centralized management structure which allows managers to focus on the quality of a guest's stay as the number one priority.
D) All of the above
E) Only a and c