Question 1

Systems that cross functional ___________ are known as cross- functional systems.

Accepted Answer

Cross-functional systems are designed to integrate and coordinate activities across different functional boundaries within an organization.

Question 2

Receiving and storing raw materials for production would be an example of a(n) __________in Porter's value chain model.

Accepted Answer

Receiving and storing raw materials for production is considered a primary activity in Porter's value chain model, as it directly relates to the creation of the product or service.

Question 3

Payroll is an application that is traditionally run in the functional area of:

Accepted Answer

Payroll is typically managed within the human resources department as it involves employee compensation and benefits.

Question 4

__________is an example of a calculation system.

Accepted Answer

The answer of __________is an example of a calculation system.
...

Question 5

__________applications are used to assess sales promotions, advertising, and sales channels.

Accepted Answer

The answer of __________applications are used to assess sales promotions,...

Question 6

__________is an example of a primary activity of the value chain.

Accepted Answer

Sales is a primary activity in the value chain as it directly involves the selling of products or services, which is essential for generating revenue.

Question 7

Since ERP vendors have experience in repeatedly implementing their business blueprints, they have now customized their standard blueprints to fit particular__________ like retailing, healthcare, and oil and gas.

Accepted Answer

ERP vendors customize their standard blueprints to fit particular industries, such as retailing, healthcare, and oil and gas, to better meet the specific needs and processes of those sectors.

Question 8

In a(n)__________ manufacturing process, production plans are created from signals from customers that products or components are currently needed.

Accepted Answer

In a pull manufacturing process, production is driven by actual customer demand, meaning production plans are created based on signals indicating that products or components are needed.

Question 9

Order entry is an application that is traditionally run in the functional area of:

Accepted Answer

The answer of Order entry is an application that is...

Question 10

A(n) ___________ inventory policy seeks to have raw materials and work- in- process delivered to the manufacturing site just as they are needed.

Accepted Answer

JIT (Just-In-Time) inventory policy aims to reduce inventory costs by having materials delivered exactly when they are needed in the production process, minimizing storage time.

Question 11

__________applications are used to control and manage inventory.

Accepted Answer

Inventory management applications are specifically designed to control and manage inventory, tracking stock levels, orders, sales, and deliveries.

Question 12

Some companies view finished goods inventories as being beneficial in that it helps minimize disruptions and some view it as a:

Accepted Answer

Some companies view finished goods inventories as a liability because they tie up capital and resources, and may incur storage costs or risk obsolescence.

Question 13

One risk of implementing a new system like ERP and CRM is that employees will think it is merely another management __________and not support it properly.

Accepted Answer

Employees may perceive new systems like ERP and CRM as just another temporary trend or "fad," leading to a lack of proper support and engagement.

Question 14

Inventory management is an application that is traditionally run in the functional area of:

Accepted Answer

The answer of Inventory management is an application that is...

Question 15

Systems designed to integrate the activities in the third era of information systems are called __________systems.

Accepted Answer

The third era of information systems focuses on integrating activities across different departments and functions, making all the options (cross-departmental, cross-functional, and process-based) relevant.

Question 16

A network of value- creating activities is called a:

Accepted Answer

A value chain is a network of value-creating activities that a company uses to develop a competitive advantage.

Question 17

When functional systems are isolated, business processes are:

Accepted Answer

When functional systems are isolated, business processes are disjointed because they are not integrated with each other and do not share data or resources.

Question 18

One of the benefits of EAI software is that it:

Accepted Answer

The answer of One of the benefits of EAI software...

Question 19

Many early business process design projects failed because they were:

Accepted Answer

The answer of Many early business process design projects failed...

Question 20

Systems used to send email are__________ systems.

Accepted Answer

The answer of Systems used to send email are__________ systems.
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Quiz 7: Information Systems Within the Organization