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After Salesperson Danny O'Reilly Has Made a Sale,he Asks His

Question 64

Multiple Choice

After salesperson Danny O'Reilly has made a sale,he asks his customer if she knows of anyone else who might also be interested in buying his products.Referrals such as these are one method used in .


A) the preapproach
B) qualifying
C) completing follow- up
D) cold calling
E) prospecting

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