To Reduce Problems Associated with the Intangibility of the Services

To reduce problems associated with the intangibility of the services offered by a restaurant,the restaurant owner would be most likely to do which of the following?

A) offer regular employee workshops focusing on customer service
B) provide clean tablecloths and cloth napkins for each new customer
C) empower employees to handle customer complaints
D) offer a service guarantee to ensure customers that food quality will be consistent
E) lower entree prices between 4 p.m.and 6 p.m.