Asima works on a software help desk. After being yelled at by a customer about the state of her company's software, she becomes angry, and has to take a short break to calm down. What makes her anger an emotion, rather than a mood?

Question

Quizplus · Accepted Answer

Emotions are typically responses to specific events or stimuli, whereas moods are more general and not tied to a particular context. Asima's anger is a reaction to being yelled at by a customer, which is a specific stimulus.

Asima Works on a Software Help Desk