Akil is a human resources manager for a Dubai-based company which manages a chain of hotels. The company is opening a new location in Algeria, and Akil has been asked to relocate for six months to ensure effective teams are established for different operational areas. The new teams Akil will be working with all have team members from various cultural backgrounds from across North Africa, the Middle East and southern Europe.
Akil has had cross-cultural training and has learned about the specific competencies needed by intercultural managers.
-When Akil first arrives he realizes that there is a lot of confusion about which employees belong in which teams, and where each team should be physically located. He needs to draw on his training to deal with unclear situations and take suitable actions. This is referred to as ________.

Question

Quizplus · Accepted Answer

Tolerance of uncertainty refers to the ability to remain effective and make decisions in ambiguous or unclear situations, which is what Akil needs to do in this scenario.

Akil Is a Human Resources Manager for a Dubai-Based Company