Travel agents at Apollo Travel Services follow a computer program that displays question prompts and dialogue boxes with travel policies as the agent enters information about the consumer's travel plans. This is an example of a(n).
A)job aid
B)computer-based training
C)computer-managed instruction
D)intelligent tutoring system
E)electronic performance support system

Question

Quizplus · Accepted Answer

This is an example of an electronic performance support system (EPSS), which provides on-the-job access to integrated information, advice, and learning experiences to help improve performance.

Travel Agents at Apollo Travel Services Follow a Computer Program