When an outside consultant helps managers perceive, understand, and act upon process events with which they must deal, the organization is using which organization development technique?
A)employee assistance programs
B)team building
C)process consultation
D)survey feedback

Question

Quizplus · Accepted Answer

Process consultation is a technique where an external consultant assists an organization by helping its members understand and act upon the processes that occur within the organization. This includes helping managers perceive, understand, and deal with the events and processes they face.

When an Outside Consultant Helps Managers Perceive, Understand, and Act