Fred's Furniture Store has been losing money, and Fred has decided to reduce his sales staff. In describing the upcoming changes, Fred distorts the facts in an effort to make the situation seem less threatening to the employees. Fred is guilty of
A)manipulation and cooptation.
B)coercion.
C)cooperation.
D)negotiation.

Question

Quizplus · Accepted Answer

Fred is guilty of manipulation because he is distorting facts to influence his employees' perceptions without their knowledge. Cooptation is also applicable here as it involves seeking to win over or pacify employees by giving them some form of positive assurance or benefit, which can be implied in Fred's attempt to make the situation seem less threatening.

Fred's Furniture Store Has Been Losing Money, and Fred Has