Oliver's Job at a Regional Medical Center Is to Resolve

Oliver's job at a regional medical center is to resolve patient complaints regarding their bills. He knows that there are rules, standards, and laws that cannot be broken. Once at home, as a parent he knows that there are occasions when he allows his children to break rules. Oliver is displaying:

A) reflective, relativistic, and contextual thinking.
B) provisional thinking.
C) realistic thinking.
D) an understanding that thoughts are influenced by emotions.