A key assumption that underlines the strategies of most banks,hotels,international airlines and Las Vegas casinos is:
A) The customer is always right
B) Cost efficiency is the main determinant of profitability
C) A small minority of affluent or high spending customers contribute a large proportion of total profit
D) Sustainable competitive advantage requires innovative product differentiation
Correct Answer:
Verified
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Q37: A distinctive feature of the strategies of
Q38: With maturity,the opportunities for differentiation become scarcer
Q39: Achieving strategic innovation requires that managers in
Q40: Strategic innovation is best described as:
A)The third
Q41: Conditions conducive to a firm adopting a
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