As part of a training program for commercial loan officers, Maria was trained by training instructors at a bank's training institute for different positions of its operations. These different positions included being a bank teller, a new accounts representative, a loan collector, and an installment loan officer. This is an example of:
A) on-the-job training.
B) computer-based training.
C) cross-training.
D) autogenic training.

Question

Quizplus · Accepted Answer

This is an example of cross-training, where an employee is trained in different positions within an organization in order to broaden their skillset and improve their ability to work in different roles.

As Part of a Training Program for Commercial Loan Officers