When feedback indicates that a message was not received fully and correctly, the sender should better adapt it to the receiver by
A) eliminating sources of noise.
B) avoiding the receiver's viewpoint.
C) not encoding his message.
D) hearing rather than listening.

Question

Quizplus · Accepted Answer

Eliminating sources of noise can improve the clarity of the message, making it more likely to be received fully and correctly. Avoiding the receiver's viewpoint or not encoding the message would not address the communication breakdown, and hearing rather than listening may not provide the necessary information to adapt the message effectively.

When Feedback Indicates That a Message Was Not Received Fully