When supervisors notice that their group is showing the symptoms of groupthink, they should
A) defend the group's position against any objections.
B) encourage group members to listen with an open mind.
C) urge group members to go along with the group.
D) create an illusion of invulnerability.

Question

Quizplus · Accepted Answer

When a group is showing symptoms of groupthink, the best action for a supervisor to take is to encourage group members to listen with an open mind. This can help to promote diverse opinions and prevent the group from becoming too insulated in their way of thinking. Defending the group's position against objections, urging members to go along with the group, and creating an illusion of invulnerability are all actions that can exacerbate groupthink and make it more difficult to overcome.

When Supervisors Notice That Their Group Is Showing the Symptoms