Which of the following is the first step in the process of controlling?
A) Monitoring actual performance against set targets
B) Establishing performance standards
C) Estimating the fund required for efficient productivity
D) Providing feedback based on performance

Question

Quizplus · Accepted Answer

Establishing performance standards is the first step in the process of controlling. Performance standards provide a basis for measuring actual performance and comparing it to desired or expected performance. Once performance standards have been established, monitoring actual performance, providing feedback, and estimating required resources can be done effectively.

Which of the Following Is the First Step in the Process