The Head Gardener at Slitrig Gardens was strolling through his work domain looking at the flowers and bushes from a guest's perspective when he noticed some Japanese beetles flying around. He made a mental note to himself that he had to order some Japanese beetle traps when he got back to the office. This is an example of which of the steps in the purchase/procurement process?

Question

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The Head Gardener noticed the Japanese beetles and realized that he needed to order traps to solve the problem. This represents the first step in the purchase/procurement process which is problem recognition.

The Head Gardener at Slitrig Gardens Was Strolling Through His