Management on a nursing unit has decided to upgrade to new beds in an effort to decrease occurrences of skin breakdown on the unit.The manager begins the staff in-service on the new beds by reviewing the recent incidence of skin breakdown and comparing it with statistics from similar units.Which stage of the change process is the manager addressing?

Question

Quizplus · Accepted Answer

The manager is addressing the unfreezing stage of the change process by presenting the current issue of skin breakdown and comparing it with statistics from similar units. This stage involves creating awareness of the need for change and preparing individuals and the organization to accept the change.

Management on a Nursing Unit Has Decided to Upgrade to New