Which of the following is a way to appeal to feelings in order to increase receptivity for a change?
A) Present statistics on the number of patients with catheter-associated urinary tract infections during the next staff meeting.
B) Share a patient's story of how a catheter-associated urinary tract impacted him personally.
C) Provide staff with a report of infection control measures and their effectiveness.
D) Inform staff about the cost of individual supplies.
Correct Answer:
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