Question 1

Why are performance appraisals useful? What are the drawbacks?

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Question 2

Define the HR activity, recruiting. What are the two types of recruiting?

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Question 3

Why would an employee seek a promotion?

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Question 4

Think of your ideal job. Write a job description and job specifications for it.

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Question 5

Define the steps in the HR activity, hiring.

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Question 6

Arthur is the new HR manager and is investigating the various forms of compensation the company uses for its employees. What forms of compensation might be offered at Arthur's company?

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Question 7

Recently, negotiations between a local housepainters union and their employer came to an impasse. The employer felt he had a legitimate position in the negotiations and refused to allow union member painters from entering the premises. This is called a ________.

Accepted Answer

A lockout is when an employer prevents workers from entering the workplace as a negotiating tactic. A boycott is when consumers refuse to purchase goods or services from a particular company. A strike is when workers refuse to work in order to pressure their employer to meet their demands. Picketing is when workers march or stand outside their workplace in order to publicize their grievances.

Question 8

Marc is not interested in taking on supervisory responsibilities. How can his company "promote" him?

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Question 9

When plumbers from a local union stopped working during negotiations, management hired replacement plumbers so the effects on their business would be lessened. These replacement plumbers are called ________.

Accepted Answer

The term "strikebreakers" refers to replacement workers hired by management to continue operations during a strike or work stoppage.

Question 10

Why might performance management systems be preferred to the performance appraisal system?

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Question 11

Quinn is seeking a promotion within her company and needs to complete her master's degree. To help facilitate this, she took a marketing class over the Internet. What kind of training is Quinn receiving? How do you know?

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Question 12

Develop a workforce profile that includes yourself and your best friend as employees.

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Question 13

Charles is nearing 70 years old but is not yet ready to retire from his job. What reasons might Charles cite for his decision?

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Question 14

As a last resort, union workers may choose to ________ and agree to stop working. These actions gain considerable media publicity, especially when the workers ________ by walking outside the workplace with signs that reflect employee grievances.

Accepted Answer

The best choice is B because when union workers agree to stop working, they are going on strike. The action of walking outside the workplace with signs that reflect employee grievances is picketing, which is typically done during a strike to draw attention to the workers' cause. A boycott refers to a refusal to buy or use a product or service as a form of protest, and a lockout is when an employer prevents workers from coming to work in order to gain leverage in negotiations.

Question 15

Ronald was recently hired as a restaurant manager for McDonald's and must attend classes at Hamburger University. What type of training is Ronald receiving? How do you know?

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Question 16

Recently, negotiations between a grocery store union and their employer broke down. The employees staged an organized effort to encourage their supporters to shop for groceries elsewhere. The employees organized a ________.

Accepted Answer

A boycott is an organized effort to encourage people to not buy goods or services from a particular company or group. In this scenario, the grocery store employees are encouraging their supporters to shop elsewhere, which would be a form of boycotting their own employer.

Question 17

What are the six functions of human resource management?

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Question 18

What are work/life benefits? Give some examples.

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Question 19

Lauren has a full-time job. Due to an erratic child care situation, she works from 7:00 a.m. until 3:30 p.m. two days a week so she can leave in time to pick up her children at 4:00 p.m. The rest of the week, she works from 8:00 a.m. until 4:30 p.m. What type of alternative schedule arrangement does Lauren's company offer? How do you know?

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Question 20

Doug's company allows him to purchase its stock for 85% of its market value. What type of financial incentive is Doug's company offering him? How do you know?

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Quiz 9: Human Resources and Labor Relations