Question 1

What are the pros and cons of conducting business online?

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Question 2

To keep up with global trends, U.S. manufacturers use offshore production activities but increasingly keep the product design functions in the United States.

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Question 3

In what ways should globalization and technology change companies' approaches to marketing their products?

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Question 4

George's community has been the proud home of a candymaking business for 100 years. The company employs 230 people and has always offered decent salaries and benefits. Last week, the candy company announced it was relocating its production facilities to Indonesia and would be laying off 70 percent of its workforce. Briefly discuss both the positive and negative aspects of the candy company's actions.

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Question 5

In 2007, a hacker broke into the accounting systems of a large retail store, which lacked protection for its online data. The hackers accessed at least 45.7 million credit and debit cards. What technology risk did this event represent? What general strategies could retail stores use to lower the risk that a similar situation could happen again?

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Question 6

Information technology has made it easier for whistleblowers to file reports about unethical business practices.

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With technological advancements, whistleblowers can use secure systems to submit reports anonymously or confidentially, reducing the fear of retaliation or exposure.

Question 7

There has been some controversy about whether giving employees new technology tools helps or hurts their productivity. Research on the relationship between technology investment and productivity has produced mixed results. What might be a reason for inconsistent data regarding the relationship between technology expenditures and employee productivity?

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Question 8

Patrick is a quality control inspector at a pharmaceutical plant. He and his team are bound by strict quality standards to ensure that each unit is produced in a way that guarantees safety and effectiveness for the consumer. Recently, Patrick has been criticized for rejecting too many samples of the pharmaceuticals being produced. His manager has warned him that his inspection failure rate is negatively affecting the plant's productivity and that he should "reexamine" his inspection methods. Patrick does not want to be responsible for allowing an ineffective or dangerous medication to be sold to a patient, but he also does not want to lose his job. How can technology help Patrick ensure the quality of the products he is inspecting while at the same time protecting his job?

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Question 9

Cameron works as a sales agent for a beverage company. Because she was this year's top sales agent, she was awarded a smartphone. What would be a major advantage for Cameron of having a smartphone? What disadvantages of owning a smartphone might Cameron experience?

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Question 10

Why would a company want to invest in a database management system (DBMS)?

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Question 11

Melinda has just graduated with a master's degree in information technology and has been having trouble finding a corporate job. None of the large companies she has contacted have job openings in her field. So Melinda decides to try marketing her services to some of her home town businesses. These businesses have been very slow to adopt new technology. For instance, the local hardware store runs just like it did thirty years ago, with an aging cash register and paper-based bookkeeping. She plans to talk with the store's owner about hiring her part time as its IT specialist to modernize the store's systems. What objections might the hardware store owner have to the idea of hiring an IT specialist, and what should Melinda say to convince the owner of the store that she can help increase the store's sales?

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Question 12

What would a management information systems (MIS)professional do that other IT professionals might not do? Provide an example of how an MIS professional could contribute to a technology-related business decision.

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Question 13

David is a manager at an engineering firm. He recently sent an email to Michelle, a member of his team, to provide feedback on problems with the work that she had contributed to the team. Michelle complained to the human resources department that David was harassing her. David was completely taken aback, because he viewed the email as an objective summary of the work that Michelle had performed. What aspects of technology-enabled communication could explain the differences between David's and Michelle's perceptions about the email David sent? What would you recommend David do to prevent such a situation in the future?

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Question 14

How is a business computer like a home computer? In what ways are business computers different from home computers, and why do they differ?

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Question 15

A company can outsource and offshore the same job.

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Quiz 10: Business Technology: Management Information Systems