To be a strategic capability,a capability must satisfy all of the following criteria EXCEPT:
A) be technologically innovative.
B) be hard for competing firms to duplicate.
C) be without good substitutes.
D) be valuable to customers.

Question

Quizplus · Accepted Answer

While technological innovation can certainly contribute to a strategic capability, it is not a necessary criterion. A capability could still be valuable, rare, and hard to imitate without being particularly innovative technologically.

To Be a Strategic Capability,a Capability Must Satisfy All of the Following