The effective development and management of the firm's ____ may be the primary determinant of its sustainable competitive advantage.

Question

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Human capital refers to the skills, knowledge, and experience of a firm's workforce. Having a highly skilled and motivated workforce can lead to innovation, better quality products or services, and more efficient operations, giving the firm a sustainable competitive advantage. While capital base, technology, and competitive edge are important, they can be replicated or easily acquired by competitors, making human capital the primary determinant of sustainable competitive advantage.

The Effective Development and Management of the Firm's ____ May