Name several advantages to CRM, and give examples of them.
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Q20: The making, usage, and knowledge of tools,
Q21: A company should never fire a customer.
Q22: Aligning the structure, processes, tools, managerial knowledge,
Q23: Gaming, a CRM technology, is useful for
Q24: Jenna's customers have recently been complaining about
Q26: Personal selling fits into a company's:
A) CRM
Q27: Access to databases by the sales force
Q28: Name the four elements involved in a
Q29: Which of the following is part of
Q30: The present decade represents a_ in selling.
A)
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