To a customer, _____ is a touchpoint that links them to the company.
A) Facebook
B) Social media
C) Website feedback
D) All of the above

Question

Quizplus · Accepted Answer

All of the options listed are touchpoints that customers can use to connect with and engage with the company. Facebook and social media can be used to follow the company's updates and engage with other customers, while website feedback can be used to provide feedback on the company's products or services. By utilizing these touchpoints, customers can feel more connected to the company and can have their needs and concerns addressed more easily.

To a Customer, _____ Is a Touchpoint That Links Them