The Tylenol crisis demonstrated that public relations is:

Question

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The Tylenol crisis showcased that public relations is closely linked to sound business practices and corporate social responsibility. Through their communication strategy, Johnson & Johnson demonstrated a commitment to their customers' safety and took swift action to address the crisis. This approach established trust and credibility with the public and the media. It was not about diverting attention or simply getting media coverage, and it was not a marketing strategy.

The Tylenol Crisis Demonstrated That Public Relations Is