Source Perrier S.A., the supplier of Perrier bottled water, when it recalled 160 million bottles of water after traces of a toxic chemical were found in 13 bottles. The recall cost the company $35 million and $40 million more was lost in sales. Even though the chemical was not harmful to humans, the president of the company believed it was his duty to remove "the least doubt, as minimal as it might be, to weigh on the image of
The quality and purity of our product." Perrier demonstrated what?

Question

Quizplus · Accepted Answer

Perrier demonstrated stakeholder responsibility by voluntarily recalling the bottles of water, despite the fact that the chemical was not harmful to humans. This decision was made to protect the image of the company and maintain the quality and purity of their product for their stakeholders, including customers, employees, and shareholders.