The car salesman was overheard having the following conversation with a prospective customer: "What type of driving do you do?" "How many people will you usually have riding in your car?" "Maybe, you should look at vans instead of sedans." From this information, you should recognize the car salesman was using a:

Question

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The car salesman is using a need-satisfaction presentation by asking the customer questions to identify their specific needs and suggesting a different type of vehicle that may better meet those needs.

The Car Salesman Was Overheard Having the Following Conversation with a Prospective