The Toronto Maple Leafs hockey team may look like potential Stanley Cup winners on a particular day but lose by ten goals the next day. This illustrates the__________nature of services.
Nature
A)inconsistent
B)intangible
C)inseparable
D)invisible

Question

Quizplus · Accepted Answer

The inconsistency of the team's performance highlights the fact that services are often variable in nature and may be difficult to standardize.

The Toronto Maple Leafs Hockey Team May Look Like Potential