Andrea Arena Is the Owner of 2 Places at 1

Andrea Arena is the owner of 2 Places at 1 Time, a concierge company. She and her staff of 60 perform everyday services such as walking the dog, picking up cleaning, waiting for the repairman, and going to the post office for people who are too busy to perform these simple acts themselves. She has often been hired by major corporations to perform services for their harried executives. In 1999, she had 108 employees, but economic momentum has slowed, and many of her major clients have sliced their
Budgets and eliminated perks like her service. At the point in time when Arena had more employees than she had need of, 2 Places at 1 Time was experiencing:

A) static demand.
B) off-peak pricing.
C) capacity management.
D) idle production capacity.