Sarah has a backache due to overexertion. She believes a massage would loosen her back muscles and make her feel better. She is concerned because a massage, unlike a pair of shoes, cannot be felt before she buys it. Sarah wishes that the massage had __________properties.
A)form
B)credence
C)search
D)experience

Question

Quizplus · Accepted Answer

Search qualities are those aspects of a product or service that a consumer can determine prior to purchase, like the comfort of a pair of shoes. Sarah wishes she could evaluate the massage in a similar way before buying it.

Sarah Has a Backache Due to Overexertion