Which of the following statements about employee turnover is true?
A) For top management, dysfunctional turnover is preferable to functional turnover.
B) One of the best ways to discourage turnover is to link pay directly to performance.
C) Employee turnover is the loss of employees who involuntarily choose to leave a company.
D) Functional turnover requires outplacement centers.
E) Sales commissions and bonuses should not be used to decrease employee turnover.

Question

Quizplus · Accepted Answer

Functional turnover is the loss of poor-performing employees, while dysfunctional turnover is the loss of high performers who voluntarily choose to leave a company; while functional turnover naturally cleans out the dead weight in an organization, dysfunctional turnover is a problem, the reasons for which should be determined and corrected. Employee turnover includes employees who leave voluntarily and those who leave involuntarily. Downsizing requires outplacement centers. Sales commissions and bonuses can be offered to prevent or reduce dysfunctional turnover.

Which of the Following Statements About Employee Turnover Is True