Which of the following statements about a balanced scorecard is true?
A)The balanced scorecard gives managers a perspective of the organization's performance using a recurring set of criteria.
B)The advantage of a balanced scorecard approach is that it can best be used as a single, comprehensive measure of corporate performance.
C)The advantage of a balanced scorecard approach is that it eliminates the need for management accounting data.
D)The advantage of a balanced scorecard approach is that it leads management to focus exclusively on critical downstream issues such as consumer demand, and away from lesser upstream issues such as design and production.

Question

Quizplus · Accepted Answer

The balanced scorecard provides a comprehensive view of organizational performance by using a set of recurring criteria. It is not intended to be a single measure of corporate performance or a replacement for management accounting data. It also does not lead management to focus exclusively on downstream issues, as it is designed to incorporate multiple perspectives, including financial, customer, internal processes, and learning and growth.

Which of the Following Statements About a Balanced Scorecard Is