Question 1

________ are the principles and standards of moral behavior that are accepted by society as right versus wrong.

Accepted Answer

B) Ethics are the principles and standards of moral behavior that are accepted by society as right versus wrong.

Question 2

________ refers to the degree to which information flows freely within an organization,among managers and employees,and outward to stakeholders.

Accepted Answer

D) Transparency can be defined as the degree to which information flows freely within an organization, among managers and employees, and outward to stakeholders.

Question 3

Which of the following statements is true regarding ethical decision making?

Accepted Answer

C) An ethical dilemma is a situation in which you must choose between conflicting but arguably valid options, or even situations in which all your options are unpleasant. Stakeholders' needs often conflict, requiring managers to make tough decisions about resource allocation.

Question 4

A situation in which you must choose between two conflicting but arguably valid alternatives would be known as a(n)________.

Accepted Answer

D) An ethical dilemma is a situation in which you must choose between conflicting but arguably valid options, or even situations in which all your options are unpleasant.

Question 5

Which of the following is an example of insider trading?

Accepted Answer

D) The use of unpublicized information that an individual gains from the course of his or her job to benefit from fluctuations in the stock market is called insider trading.

Question 6

In 1965,the Federal Cigarette Labeling and Advertising Act was passed,requiring all cigarette packs to carry the Surgeon General's warnings.

Accepted Answer

In 1965, the Federal Cigarette Labeling and Advertising Act was passed, requiring all cigarette packs to carry the Surgeon General's warnings.

Question 7

The use of unpublicized information that an individual gains from the course of his or her job to benefit from fluctuations in the stock market is called ________.

Accepted Answer

C) The use of unpublicized information that an individual gains from the course of his or her job to benefit from fluctuations in the stock market is called insider trading.

Question 8

President John F.Kennedy announced a "bill of rights" for consumers,laying the foundation for a wave of consumer-oriented legislation.

Accepted Answer

President John F. Kennedy announced a "bill of rights" for consumers, laying the foundation for a wave of consumer-oriented legislation.

Question 9

Facebook was criticized for a behind-the-scenes attempt to generate public outrage regarding alleged privacy violations by Google.The company used a public relations agency to encourage bloggers and the news media to write critical stories about Google.In this example,Facebook was criticized because ________.

Accepted Answer

B) Business communication ethics often involve the question of transparency, which can be defined as the degree to which information flows freely within an organization, among managers and employees, and outward to stakeholders.

Question 10

Which of the following statements is true regarding whistle-blowing?

Accepted Answer

E) Although whistle-blowing is sometimes characterized as "ratting on" colleagues or managers, it has an essential function.

Question 11

________ refers to a written statement setting forth the principles that guide an organization's decisions.

Accepted Answer

A) Code of ethics refers to a written statement setting forth the principles that guide an organization's decisions. It defines the values and principles that should be used to guide decisions.

Question 12

An employee at Cleveland Medical Center informs the media of certain health law violations and negligence that lead to documented illness and even death in certain cases.This is an example of ________.

Accepted Answer

B) Whistle-blowing refers to the disclosure of information by a company insider that exposes illegal or unethical behavior by others within the organization.

Question 13

Which of the following is an example of whistle-blowing?

Accepted Answer

D) Whistle-blowing refers to the disclosure of information by a company insider that exposes illegal or unethical behavior by others within the organization.

Question 14

A leading pharmaceutical company found that a newly launched,over-the-counter drug might have certain negative side effects such as mood changes,that were not identified during the clinical trials.To avoid unnecessary losses,the company does not inform public about the probable side effects.In this example,the company ________.

Accepted Answer

B) Business communication ethics often involve the question of transparency, which can be defined as the degree to which information flows freely within an organization, among managers and employees, and outward to stakeholders.

Question 15

The Occupational Safety and Health Act of 1970 set mandatory standards for safety and health and established the Occupational Safety and Health Administration (OSHA)to enforce them.

Accepted Answer

The Occupational Safety and Health Act of 1970 set mandatory standards for safety and health and established the Occupational Safety and Health Administration (OSHA) to enforce them.

Question 16

One of the fundamental consumer rights that form the basis of much of the consumer-related legislation in the United States is the right to know the lowest available price of a good in the local market.

Accepted Answer

Four fundamental consumer rights that form the basis of much of the consumer-related legislation in the United States are the right to safe products, the right to be informed, the right to choose, and the right to be heard.

Question 17

The CEO of a company considers offshoring some of its production to another country with lower labor costs.This decision would favor the company's customers who will benefit from lower prices.The shareholders also stand to benefit from lower production costs,which could increase sales,profits,or both,probably leading to increases in share prices.However,some employees will lose their jobs,and morale is likely to suffer among those employees who keep theirs.In this situation,the CEO faces a(n)________.

Accepted Answer

A) An ethical dilemma is a situation in which you must choose between conflicting but arguably valid options, or even situations in which all your options are unpleasant.

Question 18

The term "disability," as used in the federal Americans with Disabilities Act,means only those people with physical handicaps,such as hearing or vision loss or loss of mobility.

Accepted Answer

As defined by the 1990 law, disability is a broad term that protects not only those with physical handicaps but also those with cancer, heart disease, diabetes, epilepsy, HIV/AIDS, drug addiction, alcoholism, emotional illness, and other conditions.

Question 19

The CEO of a pharmaceutical firm learns that the FDA is going to deny approval for one of the company's drugs.He knows this will have a negative effect on the company's stock,so he quickly tells his broker to sell all of his shares of stock in the company before the news is announced.This is an example of ________.

Accepted Answer

E) The use of unpublicized information that an individual gains from the course of his or her job to benefit from fluctuations in the stock market is called insider trading.

Question 20

A company insider's disclosure that exposes illegal or unethical behavior by others within the organization is ________.

Accepted Answer

E) Whistle-blowing refers to the disclosure of information by a company insider that exposes illegal or unethical behavior by others within the organization.

Quiz 4: Business Ethics and Corporate Social Responsibility