Inseparability refers to
A) the fact that production and consumption occur simultaneously
B) hospitality products being inherently heterogeneous
C) hospitality products are tangible
D) the fact that production and consumption occur independently
Correct Answer:
Verified
Q5: Guest loyalty is
A) advertising the hotel
Q7: Empowerment is
A) allowing all employees to
Q8: Anyone who receives or benefits from the
Q9: You are being interviewed for an entry-level
Q11: Internal customers are
A) those who have
Q12: The purpose of a self-assessment is to
Q13: Which of the following would NOT be
Q14: All of the following are part of
Q15: Intangible means
A) assets of the business
Q23: You are the owner of a new
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