Internal customers are
A) those who have checked into the hotel
B) those who have been seated in a restaurant dining room
C) loyal customers who return often
D) the employees
Correct Answer:
Verified
Q7: Empowerment is
A) allowing all employees to
Q8: Anyone who receives or benefits from the
Q9: You are being interviewed for an entry-level
Q10: Inseparability refers to
A) the fact that
Q12: The purpose of a self-assessment is to
Q13: Which of the following would NOT be
Q14: All of the following are part of
Q15: Intangible means
A) assets of the business
Q16: The symbol of welcome, friendship and hospitality
Q23: You are the owner of a new
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