The series of activities in which customer usefulness is added to the product is the definition of:
A) A value chain
B) Process value analysis
C) Integrated manufacturing
D) Activity based costing

Question

Quizplus · Accepted Answer

A value chain is a series of activities that are undertaken to create and deliver a product or service to the customer. It includes all the steps involved from the initial sourcing of raw materials to the final delivery of the product to the customer. The value chain is designed to add value to the product or service at each stage, thereby creating a better experience for the customer. Thus, the definition given in the question best describes a value chain.

The Series of Activities in Which Customer Usefulness Is Added