The cost of failure to control quality includes which of the following?
A) scrap, rework and spoilage
B) warranty charges
C) returned materials
D) all the above
E) none of the above

Question

Quizplus · Accepted Answer

All of the options (scrap, rework and spoilage, warranty charges, and returned materials) are examples of costs associated with failure to control quality. Therefore, choice A, B, and C are not the best answers on their own. The best answer is D.

The Cost of Failure to Control Quality Includes Which of the Following