Resistance to change as a(n) ____ state focuses on the frustration of those affected by the change because of the fear of loss and a fear of the unknown.
A) cognitive
B) emotional
C) behavioral
D) all of the answers are correct

Question

Quizplus · Accepted Answer

Resistance to change is often emotional, as it involves people's feelings about losing something familiar and the uncertainty of the future. While cognitive factors such as lack of understanding and belief in the benefits of the change can also contribute to resistance, this question specifically mentions fear and frustration which are emotional in nature. Behavioral factors refer to actions that may be taken in response to the resistance, rather than the underlying state of mind.

Resistance to Change as A(n) ____ State Focuses on the Frustration